Effective Date: 01 April 2025
At VikrayaPro, operated by Ecoridze Global Enterprises LLP, we provide digital software services that are delivered electronically. This Delivery Policy outlines how and when you can expect to access the services you purchase or subscribe to.
VikrayaPro is a Software-as-a-Service (SaaS) platform. As such, no physical goods are shipped or delivered. All products and services are delivered digitally via:
Web-based platform access
Mobile applications (where applicable)
Login credentials and/or API access
Digital onboarding & documentation
For standard subscription plans:
Access to the dashboard is typically granted instantly or within a few minutes after successful payment.
Login credentials are sent to your registered email.
For services requiring manual setup (such as white-labeled apps, domain setups, or custom integrations):
Delivery may take 1 to 7 business days based on scope.
You will be kept informed via email or phone throughout the setup process.
You will receive confirmation emails for:
Successful subscription/payment
Account setup and activation
Any delays or updates during the onboarding process
If you do not receive any confirmation within the specified time, please contact our support team immediately.
For any delivery-related queries, reach out to our support team:
📧 Email: mail@ecoridze.com
📞 Phone: +91 75694 33184
We reserve the right to update this Delivery Policy as needed. Any changes will be posted on this page with an updated effective date.
Ecoridze Global Enterprises LLP
📍 20-23-5, Kondavari Street, Chinaravuru, Tenali, Andhra Pradesh - 522201
📧 mail@ecoridze.com
📞 +91 75694 33184